Shipping policy

Last updated: 11/02/2026

Processing Time

Orders are processed in 1–2 business days (excluding weekends and holidays).

Shipping Coverage

We ship internationally.

Delivery Time

Estimated delivery is 9-12 days after shipping.
(These are estimates and can vary based on destination, carrier delays, and customs.)

Shipping Cost

We offer free standard shipping on all orders.

Where Orders Ship From

Orders ship from our fulfillment center in China.

Tracking

Once your order ships, you’ll receive a tracking link by email.

Customs, Duties, and Taxes (International)

International orders may be subject to customs fees, import duties, or taxes.

 These fees are paid by the customer upon delivery.

Incorrect Address

Customers are responsible for entering the correct shipping address.
If you made a mistake, email connect@ironsate.com immediately. If the order has already shipped, we may not be able to change it.

Lost / Stuck Packages

If tracking has not updated for [3 days] or shows delivered but you did not receive it, email connect@ironsate.com. We’ll investigate and help.